Refunds issued for returned merchandise that was purchased with a credit card will have the amount of the refund credited back to the card that was used for the original purchase. Cash and check returns that require a check from our corporate office may take up to 10 business days to process. Purchases that were made by check will be refunded once the customer's check has cleared our bank. Items that are returned that were originally purchased with a check or cash will be issued either an in-store credit, or a check for the refund amount will be mailed to you from our corporate offices. Refund Payment Methods Billiard Wholesale may issue refunds in the form of a credit to the original credit card, check or in-store credit. Items that are missing parts or accessories.Items that are damaged, abused or appear to be misused.Consumable goods such as chalk, felt, shuffleboard powder, etc.
Labor, shipping cost, delivery and/or installation services.Customers need to ensure that items are properly packed to protect against damage during delivery.Ĭustomers should examine all packages for damage upon arrival and note with the carrier any visible damage to the product packaging.
Items that are deemed to be unacceptable for resale cannot be refunded. You can return any item, except custom-made tables, within 30 days of your purchase, provided that the item is still in a brand new condition as it was when it was received.
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